Hospitality Intelligence

Runs the parts of your restaurant you don't have time for.

Reads every invoice. Watches your margin. Answers every review. Pings you on WhatsApp only when something actually needs you.

No dashboards you have to check. One link when you want to see.
Hospitality intelligence.
ORBIS connects to your Google account (Gmail, Calendar, Business Profile) to automate restaurant back-office operations. Read our Privacy Policy.
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ORBIS HI Hospitality Intelligence
Google Cloud Infrastructure
Powered by Claude AI
Enterprise Encryption
Per-Restaurant Data Isolation
Zero Data Sharing. Ever.
WhatsApp x Meta Intelligence
Toast - Square - Clover Compatible
30 Years Hospitality DNA
ORBIS HI Hospitality Intelligence
Google Cloud Infrastructure
Powered by Claude AI
Enterprise Encryption
Per-Restaurant Data Isolation
Zero Data Sharing. Ever.
WhatsApp x Meta Intelligence
Toast - Square - Clover Compatible
30 Years Hospitality DNA
What is ORBIS

ORBIS runs your restaurant's back office for you.

ORBIS is an AI assistant for independent restaurants, built by ORBIS AI, LLC. You talk to it on WhatsApp. To do its job, ORBIS connects to your Google account and:

You authorize ORBIS yourself, for your own restaurant. Your data is used only to run these functions - never sold or shared. Full data policy →

What is ORBIS?

ORBIS is an autonomous AI operating system purpose-built for independent restaurants, created by ORBIS AI, LLC. It handles invoice auditing, margin monitoring, review drafting, staff scheduling, compliance tracking, guest memory, and institutional knowledge through a single WhatsApp channel - autonomously, 24 hours a day. Built on Claude AI and Google Cloud with enterprise encryption and per-restaurant data isolation. Compatible with Toast, Square, and Clover POS systems. Founded by a 30-year hospitality veteran and sommelier.

ORBIS Products

ORBIS Business Universal is designed for restaurant owners who want autonomous management of their back-office operations. ORBIS Personal Universal is the professional co-pilot for hospitality managers, featuring sommelier-level knowledge, labor law expertise, and career development tools.

01 - The Scene
Seven jobs.
One WhatsApp.

It reads every invoice, watches your margin, answers every review, and pings you on WhatsApp when something actually needs you - and only then.

Color - the smile
B&W - the truth
Saturday. 8:47 PM.
A restaurant. A manager. Two conversations at once.
Aloud
"I want to make sure your evening is absolutely perfect."
Inside
"The guy who knows every table just texted he's not coming in. His replacement has never worked a Saturday."
Aloud
"The Dover sole tonight is exceptional. You'll love it."
Inside
"Someone at this table just said it tasted off. Your most important regular. Eighteen thousand dollars last year."
Aloud
"Allow me to bring something special from the cellar."
Inside
"The $340 Burgundy they ordered is missing from the rack. You have no idea where it is."
Aloud
"You're in good hands. This is what we do."
00 / 07

You are holding all of this

Alone.

‹
ORBIS
ORBIS
online
+
Message ORBIS...
Status
Calls
Chats
Communities
Settings

WHAT ORBIS DOES EVERY DAY.

SEVEN THINGS OFF YOUR PLATE.

Every shift. Every month. Without a dashboard.
01 Watches your margin P&L Intelligence
SRC: MARGIN_01 // P&L Intelligence
Watches
your margin.
Your Profit & Loss. Automatic. Every Monday. No spreadsheets. No delays.
Monday. 7:43 AM. You're still in bed. Your phone vibrates once. "Prime Cost: 29.4%. Margin up 1.2% from last week. Full report ready." Your bookkeeper used to send this on the 18th of the following month.
01
02 Reads every invoice Vendor Accountability
SYS.AUDIT // Vendor Accountability
Reads
every invoice.
Every invoice audited against your contract prices. Every overcharge disputed. Automatically.
Sysco delivered on Thursday. Invoice followed Friday. Line 14: Atlantic Salmon. Contract price $8.40/lb. Invoiced at $9.20/lb. "Invoice #4721 - overcharge $340 disputed. Awaiting credit." You were at your kid's soccer game.
02
03 Drafts every review response Reputation Defense
NLP.RESPONSE // Reputation Defense
Drafts every
review response.
Every review monitored in real time. Every response posted in your voice. While you sleep.
11:47 PM. Saturday. The last table just left. A guest typed for four minutes. One star. By 11:53 PM, a response was posted. Warm. Measured. Exactly how you would have written it at your best. You read it Sunday morning. You wouldn't have changed a word.
03
04 Answers your questions Institutional Knowledge
RAG.KNOWLEDGE // Institutional Knowledge
Answers
your questions.
Your restaurant's institutional memory. Any question. 4 seconds. Any language.
New server. Third shift. Table 7 has a guest with a severe tree nut allergy. She types one question. Four seconds later she's back at the table with the answer - complete, accurate, in your voice. No one knew she asked. No one knew she was new.
04
05 Watches the floor Labor Optimization
PREDICT.LABOR // Labor Optimization
Watches
the floor.
Sales history. Weather. Local events. The right people on every shift. Every week.
Last Friday you ran 38% labor because you didn't know the Knicks were playing. ORBIS pulled last Friday's numbers, checked next Friday's events, factored in your reservation pace. The schedule is already in your inbox. Four minutes. Not four hours.
05
06 Runs the host stand at night Guest Lifecycle On the runway
VOICE.SYSTEM // Guest Lifecycle On the runway
Runs the host
stand at night.
Voice AI answers 24/7. Reservations taken. No guest ever reaches voicemail.
Saturday. 8:52 PM. The phone rang twelve times. You know this because ORBIS answered all twelve. Reservations taken. Menu questions answered. One takeout order logged. Summary in your WhatsApp. Twelve calls. Zero missed.
06
07 Notices what nobody else would License & Permit Intelligence
COMPLIANCE.WATCH // License & Permit Intelligence
Notices what
nobody else would.
Every license current. Every renewal tracked. WhatsApp alerts at 90, 60, 30 days.
Liquor license. Health permit. Fire safety. Insurance. Seven documents. Seven different renewal dates. ORBIS tracks all of them. The inspector arrived Tuesday. The file was already waiting. Documentation ready before anyone asked.
07
PHILOSOPHY // CORE PRINCIPLES

You built this restaurant.

You run it alone.

Every invoice. Every review. Every shift. Every 2 AM problem.

Tonight, that stops.
PROOF.
Both reveal something the finished version can't.
01 / 03 - Results
Invoices
Disputed automatically. Every line. Every overcharge. While you slept.
Reviews
Answered in your voice. Posted before you wake. Every platform.
P&L
Delivered every Monday. No spreadsheets. No delays. One sentence.
Operations
Ticket times, labor alerts, demand forecasts. 24/7. One link when you want to see.
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CONTROL.
02 / 03 - Clarity
You still make every decision. Never at 2 AM. Never in a panic.
Structure argues with impulse until both learn to stand still. Grids set the pace. Margins hold the quiet.
Never without the full picture.
Embracing the
Freedom.
Not the freedom of a vacation. The freedom of a Wednesday morning when your phone doesn't ring because everything that needed handling was already handled.
03 / 03 - Autonomy
// Field Notes

Writing from inside the back office.

10 min · Story

A Saturday night with an autonomous AI.
8 min · Operations

How to catch supplier overcharges.
12 min · Case Study

Brooklyn pilot: 90 days, real numbers.
All Field Notes →

For the Operation

You run the room.Let ORBIS run everything else.

Owner. GM. Chef-owner. The title doesn't matter; the responsibility does. If you're the one who carries the room from 8 to 11 PM on a Saturday, ORBIS is for you - it takes everything that doesn't need you personally.

No dashboards you have to check. One link when you want to see.

BUSINESS

For Your Career

Your restaurant may not invest in you.Invest in yourself.

Portable. Private. Yours. Hospitality knowledge that travels with you, not with the restaurant. Whatever happens next - new city, new role, new dream - what you've earned goes with you.

No dashboards you have to check. One link when you want to see.

PERSONAL
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Information Architecture

Google Data Operations

ORBIS AI, LLC / Secure Protocol

ORBIS AI, LLC is an autonomous operating system for independent restaurants, cafés, bars, bistros, wine bars, coffee shops, and bakeries.

ORBIS monitors, analyzes, and acts on behalf of the owner - delivered exclusively via WhatsApp, with no dashboards or training required.

To operate, ORBIS AI, LLC connects to the restaurant owner's Google account and uses the following functions:

Authorize with Google
Execution Matrix
  • Reads incoming emails from food suppliers to audit invoices and detect price discrepancies
  • Reads Point of Sale and financial reports delivered to Gmail to generate P&L statements and financial analysis
  • Monitors Google Business Profile for new guest reviews and manages responses in the restaurant's brand voice
  • Sends automated emails to suppliers on behalf of the restaurant owner when invoice overcharges are detected
  • Stores financial documents and incident reports to Google Drive for record-keeping and compliance

Security & Sovereignty

Who authorizes access Only the business owner. Each Google account is authorized exclusively by its owner for their own establishment.
How data is used Exclusively to operate the business management functions listed above. No data is sold or shared with third parties.
Data retention Documents are stored in the owner's own Google Drive. ORBIS AI, LLC does not retain personal email content on its servers.