SYS.MANUAL / CODEX v1.1

EVERYTHING YOU NEED to know.

Real questions. Direct answers.

No demos. No sales calls. Just the truth.

Written and maintained by  ·  Founder, ORBIS AI  ·  30 years in hospitality

Tell me about your restaurant
Powered by ORBIS HI™ - Hospitality Intelligence
ORBIS HI Hospitality Intelligence
Google Cloud Infrastructure
Powered by Claude AI
Enterprise Encryption
Per-Restaurant Data Isolation
Zero Data Sharing. Ever.
WhatsApp x Meta Intelligence
Toast - Square - Clover Compatible
30 Years Hospitality DNA
ORBIS HI Hospitality Intelligence
Google Cloud Infrastructure
Powered by Claude AI
Enterprise Encryption
Per-Restaurant Data Isolation
Zero Data Sharing. Ever.
WhatsApp x Meta Intelligence
Toast - Square - Clover Compatible
30 Years Hospitality DNA
MODULE - 01

QUESTIONS OPERATORS
actually ask.

SYS_Q01
Product
What exactly is ORBIS?
ORBIS is an autonomous operating system for restaurants. ORBIS works 24/7 handling invoice auditing, P&L reporting, review management, staff scheduling, reservations, and institutional knowledge. You receive results, not tasks.
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SYS_Q02
Product
How is this different from Toast or MarginEdge?
Toast is your cash register. MarginEdge processes your invoices. ORBIS sits above them. It takes data from all your systems, makes decisions, and acts autonomously. They inform you. ORBIS executes for you.
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SYS_Q03
Product
Do I need to change my POS system?
No. ORBIS works with Toast, Square, Clover, and others. It also works independently. The core functions (margin tracking, invoice auditing, review management, knowledge base) do not require POS integration at all.
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SYS_Q04
Product
How long does setup take?
The first three functions can be operational within 2 to 4 weeks. Neural Knowledge Base can be live in 30 minutes. Just upload your SOPs.
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SYS_Q05
Product
What languages does ORBIS support?
English, Russian, French, Portuguese, Georgian and growing. Your staff can ask questions in their native language and get answers in the same language.
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SYS_Q06
Security
Is my data secure?
All data is stored in Google Cloud with enterprise-grade encryption. Each restaurant is completely isolated. No data is shared between clients. Ever.
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SYS_Q07
Security
What if ORBIS makes a wrong decision?
Every action above your risk threshold requires your approval. You set the rules. ORBIS follows them. The AI Decision Log in the Cockpit shows every action taken and every decision pending.
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SYS_Q08
Functions
How does ORBIS calculate my P&L?
ORBIS pulls revenue data from your POS reports, costs from supplier invoices, and labor data from your payroll. It calculates Prime Cost, COGS, margins, and net profit in industry-standard format. Download as PDF or Excel with one button. See our glossary for the prime cost definition.
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SYS_Q09
Functions
Can ORBIS really file disputes with suppliers?
Yes. When ORBIS finds a price discrepancy on an invoice, it generates a formal claim and sends it to the supplier by email. You receive a WhatsApp notification. The dispute is logged and tracked until resolution.
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SYS_Q10
Pricing
What if I want only part of ORBIS, not all of it?
That is exactly what the structure is built for. Start with Owner Base - it includes margin tracking and invoice auditing from day one. Then add any individual function as you need it: review management, knowledge base, reservations. Or go straight to the Sovereign Bundle and activate the full lineup at once. Start where it hurts most. Add when you see results. Pricing depends on what you activate.
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SYS_Q11
Functions
How does the Voice AI Hostess work?
It answers your restaurant phone 24/7 using conversational AI powered by Claude. It takes reservations, answers menu and allergen questions, handles hours and directions, and escalates complex calls to your team. During busy service when no one can pick up, no guest is lost.
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SYS_Q12
Product
What does the Manager see vs. the Owner?
The Owner sees everything: full financials, all controls, system settings. The Manager sees operational data only: shift alerts, Knowledge Base, review log, schedule, incident documentation. No financial data unless the Owner explicitly grants access.
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SYS_Q13
Product
What is ORBIS Personal?
A standalone career tool for restaurant managers. Includes Knowledge Assistant, Compliance Checklists, Incident Documentation, Review Response Coach, Shift Log, Career Intelligence, and Interview Prep. It does not connect to any restaurant system. It is yours, wherever you work.
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SYS_Q14
Pricing
Can I try it before committing?
ORBIS is currently working with a small group of independent restaurants in New York. The pilot is a full working deployment at a reduced rate, with the option to upgrade after 90 days of real results.
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SYS_Q15
Pricing
What happens after the pilot?
You will have 90 days of real data: money recovered from suppliers, reviews answered, P&L reports generated, hours saved. With that proof, you decide which package fits your restaurant long-term.
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SYS_Q16
Pricing
How much does it actually cost to run?
Your subscription covers everything. There are no hidden fees, no per-transaction charges, no setup costs. The price you see is the price you pay.
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SYS_Q17
About
Who built this?
I built ORBIS because no system existed that understood what happens between 8 and 11 PM on a Saturday. I am Georgia's first certified sommelier, former resort CEO, hospitality college founder, published author, and 30-year veteran of international hospitality across Georgia, Brazil, and Manhattan. Every function, every standard, every answer in the Knowledge Base comes from real operational experience. This is not software built by engineers who have never worked a Saturday night.
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// MODULE - 01.5

Two doors
into ORBIS.

Same product. Different starting line. Pick the one that matches who you are today - you can always come back to the other.

For the Operation
You run
a restaurant.

Owner, GM, chef-owner. The one who carries the room from 8 to 11 PM on a Saturday. Three short fields, then ORBIS takes the rest in WhatsApp.

Tell me about your restaurant
For Your Career
You work in
hospitality.

Sommelier, bartender, GM, FOH manager, server, host. Portable. Yours. Goes with you to the next job. Ten short questions, then a brief lands every morning.

Add ORBIS to your apron
MODULE - 02

YOUR RESTAURANT.
Your pace.

Start free. No credit card. No commitment. Add what you need as you grow.

See the full pricing page →

No credit card required

Pilot

Free

1 month · Zero commitment

  • Watches your margin - full access
  • Reads every invoice - full access
  • 30 days of real restaurant data
  • First results in week two
Start pilot

Base

Foundation

Your operational core

  • Watches your margin
  • Reads every invoice
  • Owner Dashboard
  • WhatsApp alerts
Get Base
Best Value

Sovereign

All Seven

Complete autonomous operation

  • FLAGSHIPThe Roster Oracle - weekly schedule drafted in 30 seconds
  • Everything ORBIS does, active
  • Every add-on included from day one
  • Maximum ROI from day one
  • Priority onboarding
  • No surprises - ever
Talk to Temo
Add individually: Review management Knowledge base Reservations
Next in line

Three capabilities we are not yet ready to sell.

01

Kitchen compliance

Temperature sensors and infrared monitoring do not yet talk to ORBIS. We are building the hardware bridge before we charge for the result.

02

POS-native intelligence

Cover counts, daypart P&L, real-time prime cost. Activates the day your Toast, Square, or Resy account connects to ORBIS.

03

Night hostess On the runway

An always-on voice agent that answers the phone after hours, takes reservations, and triages every after-service call. We are still building the voice stack and will not sell it until it sounds like a human you would actually hire.

Both arrive when we can stand behind them. Not a date. A standard.

Temo Benidze - Founder, ORBIS AI, LLC
Temo Benidze
CEO • Founder, ORBIS AI
MODULE - 03 Founder's note

I spent 30 years mastering hospitality.Now you don’t have to.

I built ORBIS because no system existed that understood what actually happens between 8 and 11 PM on a Saturday.
30
Years of leadership
NYC & Europe
GM
Multi-location
resorts & hotels
#1
Certified sommelier
Georgia, 2005
5
Languages spoken
fluently
Why I Built ORBIS
MODULE - 04

What is ORBIS
worth to you?

Monthly Supplier Spend
$
Enter your average monthly total across all suppliers (Sysco, US Foods, etc.)
ORBIS Investment
Tailored to your operation
Owner Base - margin tracking · invoice auditing
Estimated Annual Recovery
$8,100
From invoice discrepancy detection alone (industry avg 5% cost creep, 30% captured by ORBIS)
Annual ROI
+20%
Payback Period
1.1 mo
Invoice discrepancy recovery only. Full ORBIS value - P&L automation, review protection, staff management, scheduling - recovers significantly more in operational leakage. Typical payback: month one. Figures are illustrative estimates based on industry averages, not a guarantee of results.
Ready to see this in your restaurant →
30%
of invoice discrepancies captured by ORBIS in the first 30 days.
Industry average recovery rate
8x
Maximum annual ROI per restaurant at full Sovereign Bundle deployment.
All seven functions combined
Week 2
First invoice dispute filed. First P&L generated. First review responded.
From conversation to first proof

HOW IT really works.

Three steps. First message to first recovered dollar.

Step 01

Tell us about your restaurant.

One WhatsApp message. The name, the location, the volume. ORBIS listens, asks two follow-up questions, then disappears to wire everything up. No forms, no calls, no demo deck.

Takes 30 seconds
Step 02

We connect your tools.

Gmail, your POS, your supplier list. ORBIS detects what is already there and indexes it silently in the background. Nothing for you to install, nothing to configure, nothing to learn.

Under 2 minutes
Step 03

ORBIS starts working tonight.

The first catch lands in your WhatsApp before service ends. A real overcharge, on a real invoice, from a real supplier. Two buttons. You decide. ORBIS executes the rest.

Within hours of go-live
Three steps. It starts with one message.
Write Hello ORBIS
+1 (973) 986-4559  ·  Replies during service hours
MODULE - 05

FOURTEEN DAYS
to your first recovery.

Day 1
The Conversation
We talk about your restaurant, not a demo. Your volume, your suppliers, your biggest operational pain right now. We decide together if ORBIS is right for you.
01
Week 1 to 2
First Functions Live
Margin tracking, invoice auditing, and review management go live. The knowledge base can be active in 30 minutes if you upload your SOPs. First week of data collection begins.
02
Day 30
First Proof
Your first full month of P&L generated automatically. First supplier disputes filed and tracked. First review responses posted in your voice. Real numbers. Real results.
03
Day 90
Decision Point
90 days of real data: money recovered, reviews managed, P&L delivered, staff trained. You have the proof. You decide what comes next. We are not going anywhere.
04

Why ORBIS is not
going anywhere.

Three answers to the three questions you haven't asked.

01 • ORIGIN

Built on 30 years,
not 30 months.

ORBIS was built by someone who spent three decades inside hospitality. Every position, every shift, every loss. Not a side project from a tech founder who thinks restaurants look interesting. The product exists because the problem is real and personal.

02 • BUSINESS

Funded by kitchens,
not by VCs.

No venture rounds. No runway countdown. ORBIS is funded by its own pilots with independent restaurants in New York and Tbilisi. Real revenue from real kitchens. We can't afford to disappear, and we do not need to.

03 • DATA

Your data.
Yours alone.

Every restaurant gets its own isolated environment on Google Cloud. Zero cross-contamination. Zero data shared with third parties. Zero model training on your numbers. If you ever leave, you take everything with you.

MODULE - 06 Tell me about your restaurant

A real conversation.

Not a sales call. Not a demo. I read every message myself, and you'll hear back personally - usually within a day, always within two.

Temo Benidze CEO · Founder, ORBIS AI
01 / 04
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Expect a conversation, not a pitch.

A small group of independent restaurants in New York is part of the current pilot. Leave your contact - I will be in touch within 24 hours.